Collabor8 IT Ltd Collabor8 IT Ltd Collabor8 IT Ltd Collabor8 IT Ltd

Fully Managed IT

Included | Optional | Not Included

Fully Managed IT

Standard

Premium

Ultimate

24x7x365 60 Second Support Response

included
included
included

Incident & Problem Management

included
included
included

Technical Estate Specialist

optional
included
included

Bespoke Support Application

optional
included
included

Unlimited Remote Support

optional
included
included

Unlimited Onsite Support

optional
included
included

Unlimited After Hours Support

optional
included
included

Premium SLA

optional -
Learn More
optional -
Learn More
included
Included | Optional | Not Included

MANAGEMENT

Standard

Premium

Ultimate

vCTO Planning Session

included
included
included

IT Documentation

included
included
included

Monthly Executive Report

included
included
included

Licence Management

included
included
included

Asset & Inventory Management Report

optional 
Included 
included

IT Budget Preparation

optional
included
included
Included | Optional | Not Included

Training 

Standard

Premium

Ultimate

Security Awareness Training

included
included
included

Technology Adoption Session

included
included
included

End User Training Program

optional
included
included
Included | Optional | Not Included

SECURITY ADD-ON

Standard

Premium

Ultimate

Security Standard

optional
included
included

Security Plus Includes Standard Features

optional
optional
included

Security Ultimate Includes Standard & Plus Features

optional
optional
optional

BDR as a Service

optional
optional
optional

Simulated Mock BDR Test

optional
optional
optional